FAFS is a company that provides services to retailers with high risk merchant accounts who can adapt quickly and successfully to any service requirements via telephone, web, fax, email, and SMS.
FAFS for high risk merchants takes great pride in providing global business process (BPO) and Contact Center outsourcing to a variety of market segments; combining industry knowledge and expertise with solid execution, providing clients with real business solutions for every stage of a customer’s life-cycle.
For the past 15 years, FAFS has been the lead customer service provider in the eCommerce/retail industry for those who need a high risk merchant account. FAFS specializes in helping clients with their inbound customer support, e-mail support, and product return processing – just to name a few. FAFS works to create a specialized relationship that works for our clients with high risk merchant accounts and reflects who they are, at a price that they can afford. With the ability to customize every aspect of how we handle your offer, it makes sense why FAFS should be your first choice for all of your business needs. Customer retention and support shouldn’t be a headache, let us handle it.
FAFS’s primary goal for those with high risk merchant accounts is to provide clear, concise, and accurate solutions – all through outstanding customer service and dynamic business operations platforms for established and emerging companies. By instilling a combination of commitment and ethics to produce superior results, a demand of excellence from FAFS’s highly trained, motivated staff, and dedication to exploring new and innovative solutions for retailers with high risk merchant accounts, FAFS continues solidifying its position as a BPO industry leader.